Billing Terms and Conditions

Last Updated: February 2026

These Billing Terms and Conditions govern all payments, charges, and financial transactions made through Mimios.

By placing an order on our website, you agree to the billing terms outlined below.

1. Accepted Payment Methods

Mimios accepts the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • PayPal
  • Apple Pay
  • Google Pay
  • Shop Pay

Available payment methods are displayed at checkout and may vary depending on your device or location.

All transactions are processed in Great British Pounds (£).

2. Payment Authorization

By submitting payment details, you confirm that:

  • You are legally authorized to use the selected payment method
  • The information provided is accurate and complete
  • Sufficient funds or credit are available
  • Your payment provider authorizes the transaction

Orders will not be processed until payment has been successfully authorized.

If a transaction is declined, the order will not be confirmed.

3. Pricing & VAT

All prices displayed on our website are listed in £ (GBP).

Unless otherwise stated, prices include applicable UK VAT.

We reserve the right to adjust pricing at any time. However, the price displayed at checkout is the final amount charged for that order.

4. Payment Processing

Payment is collected at the time of purchase.

Orders enter processing only after successful payment authorization.

If fraud screening or additional verification is required, processing may be temporarily delayed.

5. Secure Payment Processing

All transactions are encrypted using SSL (Secure Socket Layer) technology.

Payment details are processed via secure third-party payment gateways compliant with PCI-DSS standards.

Mimios does not store full credit or debit card numbers on its servers.

6. Fraud Prevention & Verification

To protect customers and prevent unauthorized transactions, Mimios may:

  • Perform automated fraud screening
  • Verify billing and shipping information
  • Request additional identity confirmation for high-risk transactions
  • Place temporary holds on suspicious orders

Orders suspected of fraud may be cancelled and refunded.

Providing inaccurate billing information may result in order refusal.

7. Chargebacks & Payment Disputes

If you believe there is an issue with your payment, you must contact support@mimios.com before initiating a chargeback or dispute.

In the event of a chargeback:

  • We reserve the right to submit transaction authorization records
  • Delivery confirmation documentation may be provided
  • Fraudulent or abusive chargebacks may be formally contested

Initiating a chargeback without prior contact may delay resolution and affect future purchasing eligibility.

8. Billing Information Accuracy

Customers are responsible for ensuring that billing details match their payment provider records.

Incorrect billing information may result in:

  • Payment decline
  • Processing delays
  • Order cancellation

Address mismatches between billing and shipping information may trigger additional verification checks.

9. Refund Processing

Refunds are processed strictly in accordance with our Refund & Return Policy.

Approved refunds are issued to the original payment method within 7 business days following inspection approval.

Refund timing may vary depending on:

  • Bank processing times
  • Card issuer policies
  • Payment provider systems

Mimios is not responsible for delays caused by financial institutions.

10. Duplicate Charges

If you believe you have been charged incorrectly or more than once:

We will investigate promptly and resolve confirmed billing errors.

11. Currency & International Cards

All transactions are processed in £ (GBP).

If you use a non-GBP payment method, your bank may apply exchange rate adjustments or foreign transaction fees. Mimios does not control or reimburse such fees.

12. Statutory Rights

Nothing in these Billing Terms limits or excludes your statutory rights under UK law, including rights under:

  • Consumer Rights Act 2015
  • Consumer Contracts Regulations 2013

Where a conflict exists between these Billing Terms and applicable consumer law, statutory protections prevail.

Store Information

Operating Name: Mimios
Email: support@mimios.com

Address: Unit 1, Liberty 196, Rhosili Road, Northampton, NN4 7JE, United Kingdom

Phone: +44 7562 844930
Customer Service Hours: Monday to Friday 9:00 – 18:00 (GMT – London)
Response Time: 12–24 business hours